FAQ
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SERVICE FAQ
PRODUCT FAQ
COMPANY FAQ

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How can i know if my goods have been shipped?

  Detailed photos of every process will be sent to you during the production. We will supply the tracking NO. once shipped.

How can you guarantee your quality? If we don't satisfied your quality,how will you do?

    Normally we do samples for you to confirm everything, and production will be same as samples.If you worried about the quality problems,you can place the order throughplatform trade assurance,it can guarantee the quality and delivery,If any quality disrepency,platform will help you and return the money to you.

Will the number of printed colors affect the price of the box?

No,as a digital CMYK pinter,a portionof pricing is based on the total amount of ink coverage on the box ,rather than the number ofcolers you use in your design.Of course, PMS printing will increase the price, and will also let the box you design show the best results.

How many days for shipping?

By Express: 3-5 working days to your door (DHL, UPS, TNT, FedEx...);By Air: 5-8 working days to your airport;By Sea: Pls advise your port of destination, the exact days will be confirmed by our forwarders.following lead time is for your reference.Europe and America (25 - 35 days), Asia (3-7 days), Australia ( 16-23 days)

What's the trade term and payement term?

30% or 50% of the total value to be paid before producing. Accept T/T, Western Union, L/C, Paypal & Cash. Can be negotiated.

When can I get the quotation for my enquiry?

Usually the quotation will be sent to you within one working day upon all the details of products being clear. If something urgent, we can quote for you within 2 hours based on all details you provide.

How long can I expect to get the samples? what about the lead time for mass production?

After you send us confirmed files, the samples will be ready in 1-4 days. The samples will be sent to you via express and arrive in 3-5 days. Honestly, it depends on the order quantity and your requirements you place the order.Generally 5-15 days for it.

How can I get samples from you?

Actually, some FREE samples similar to your request can be provided for checking, you only need to pay for the freight. If you want to make a sample, we’ll also charge for the sample fee.

Could we have our own design/ brand/ logo of product?

Sure. OEM / ODM is welcome. we can develop products as your requirements.

Can you do the design for us?

Yes! We have a professional team with rich experience in packing box design and manufacturing. Just tell us your ideas and we will help to carry out your ideas into perfect boxes. It does’t matter if you do not have someone to complete files. Send us high resolution images, your Logo and text and tell us how you would like to arrange them. We will send you finished files for confirmation.

What is your main products?

Our main products are Paper bag , Paper Packaging Box , Gift Box etc. The customized products are multitudinous. We can produce paper bag or packaging box with many kinds of material according to customer's requirement.

Are you a factory or trading company?

We are a Manufacturer of packaging products set up over 12 years with 1500 square meters workshop area in Qingdao City, Shandong Province, China. We have an excellent team composed of 5 professionals and more than 100 skilled workers.